Dear Roam,

Warm greetings from Grand Tala Bay Resort Aqaba,

We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guests and your given feedback is very important for us, as it helps to improve in the areas needed.

We hope your latest experience with us will not tarnish your perception of Grand Tala Bay Resort Aqaba, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.

Shall you need any further assistance please feel free to contact me directly.
Email: mohammad.momani@grandtalabay.com
Sincerely,

Mohammad Momani

Dear Mohannad

Thank you for rating your experience at Grand Talabay Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavor to go above and beyond to ensure our guest have a memorable experience.

We look forward to hosting you again soon for another fantastic experience!

With kind regards,
m.momani

Dear Tayseer,

Thank you very much for your kind review of our Grand Tala Bay resort Aqaba. It gives me great pleasure to read positive reviews like this and we hope you'll have a chance to stay with us again in the near future.

Warm welcome