Warm greetings from Grand Tala Bay Resort Aqaba,
We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guests and your given feedback is very important for us, as it helps to improve in the areas needed.
We hope your latest experience with us will not tarnish your perception of Grand Tala Bay Resort Aqaba, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.
Shall you need any further assistance please feel free to contact me directly.