Dear Guest,
Thank you for sharing your feedback about the hotel's cleanliness, service, and food. We appreciate your overall positive assessment and are glad to hear that the customer service, cleanliness, and rooms met your expectations. We apologize for the inconvenience you experienced with the electrical points in the Regency Suite. Your input is valuable, and we will certainly address and rectify this issue promptly. We hope to have the opportunity to welcome you back and provide an even better experience.
Best Regards,
Rochelle Bulan