خدمه جدا جميله و الفندق و المرافق جميله جدا ايضا التعامل و الأسلوب و الاخلاق يشكرون عليها - الاكل جدا لذيذ ايضا الشيف خدوم جدا وما قصر معانا - التنوع ب الاكل - ايضا الويتر MAY جدا لطيفه - ايضا ( يامن ) أسلوبه جدا جميل و انيق و تعامله راقي - اول زياره ولن تكون الاخيره
Dear Guest,
Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. The team is delighted to hear that you enjoyed your stay with us; your positive feedback inspires us to continue delivering exceptional service.
We look forward to welcoming you back in the future!
Best Regards,
Reema Al-Bakri
Marketing Communications Manager
Room serves name "Jopoy" is very good person
Spa is very good and Natale is sooooo cute and professional
كان زيارة جميلة جدا والموظفين جدا ممتازين وخاصه موظفين الاستقبال و عامل تنظيف الغرف jopoy
وكذلك ال السبا رائع جدا خاصة موظفة الاستقبال في السبا جدا لطيفة ورائعه
اسمها ناتالي
Dear Guest,
Thank you for taking the time to share your review on TripAdvisor. Your positive feedback inspires us to continue delivering exceptional service. We appreciate your stay at our hotel, including the use of our Aqua spa facilities. Our team, including Natalia and the spa staff, strives to provide the best service possible.
We look forward to welcoming you back in the future!
Best Regards,
Reema Al-Bakri
Marketing Communications Manager
لما النزيل يسئل سؤال بخصوص موعد الفطور او موعد استخدام بطاقات b12 يحكوا الوقت صح ولو صار خطاء بسبب موظف الاستقبال الاوتيل يتحمل المسؤولية مش يتصرف بتعجرف وكأنوا انا نايم ببلاش وبدي اشكر موظف الاستقبال يزن على حسن تعاونوا ومساعدتنا بكل اشي
Dear Valued Guest,
Thank you for sharing your feedback. We are genuinely sorry to hear about your less-than-perfect experience. We value all feedback, positive or otherwise, as it helps us improve. Your feedback is crucial to our ongoing efforts to enhance our services. Please know that we take your concerns seriously, and we are addressing them internally.
We highly appreciate you as our valued guest, and we hope that you will give us the opportunity to welcome you back so that we can create a better impression and regain your trust.
Best Regards,
Hyatt Regency Aqaba Ayla Resort
الفندق جميل ومريح وكنت حابة اجرب الشاطئ الخاص به لكنه تحت الصيانة حاليا، تعليقي انه مافي جاكوزي داخل الفندق ولا بوفيه عشا، واشكر يزن موظف الاستقبال لحسن تعاونه ومدير المطعم والعاملين فيه للطفهم جميعا .
Dear Guest,
Thank you for your additional information. We'd like to clarify that while we don't have a jacuzzi, we do offer a steam room for our guests' relaxation. Additionally, for a buffet option, you can explore the delicious offerings at the Olive Tree Restaurant.
We appreciate your understanding and look forward to serving you again.
Best Regards,
Rochelle Bulan
جمبع مافي الفندق رائع من البداية للنهاية من ساعة القدوم الى ساعة العودة ، ويتميز بوجود جميع الاحتياجات دون استثناء وستكون الوجهه الثابتة في المرات القادمة عند القدوم للعقبة وابرز مايميزه :
1- موظفي الاستقبال دون استثناء وخصوصا الاخ يزن
2- وجبات الافطار وتنوعها ووقتها
3- المرافق التابعة المنتجع
4- قرب المنتجع من وسط المدينة مما يلبي جميع الاحتياجات
5- مرافق المنتجع
6- تنوع الفعااليات
Dear Guest,
Thank you for choosing to stay at Hyatt Regency Aqaba Ayla Resort and for taking the time to share your wonderful feedback. We are delighted to hear about your exceptional experience from start to finish, and we appreciate your detailed insights.
It is heartening to know that you found everything in the hotel to be excellent, and we are particularly pleased to hear about the standout service provided by our reception team, especially Yazan. We take pride in our team's dedication to creating memorable moments for our guests.
Your positive remarks about the breakfast variety, the resort's facilities, and its proximity to the city center are truly appreciated. We are committed to providing a well-rounded experience that caters to all our guests' needs.
Thank you for making us your destination of choice in Aqaba, and we look forward to welcoming you back for more exceptional stays in the future.
Best Regards,
Rochelle Bulan
