Dear _L3552CC,

Greetings from LUX* Belle Mare!

We are sad to read that we did not stand up fully to your expectation and you had a poor experience at Amari.

We understand that our child policy is not convenient to all our guest. However, I believe we missed out in explaining the reason behind this policy to you.

Since the restaurant is one of our most exclusive restaurant, we ensure that the fine-dining atmosphere is kept romantic and private. Hence, we have a child policy where only children above 8 years of age are welcomed to dine there.

We do propose alternatives in such case. We invite guest to enjoy the Amari menu either on the restaurant’s deck (weather dependent), in the main restaurant or even serve in-room.

All the same, every review is important and we shall work on attributes to further improve the experience and ensure all our guests enjoy their holidays to the fullest;

Thank you and kind regards,

Ramesh Dussoye
EAM F&B