المكان مناسب نوعا ما من ناحية المرافق المستخدمة كالمسبح والمساج والنادي والانشطة الموجودة داخل المنتجع وكذلك الاكل كان جدا متنوع وجميل ولكن نظافة وجودة الغرفة كانت غير مناسبة نوعا ما ويحتاج لجهد اكبر من المنتجع وكذلك وجود حشرات بكثرةالمزيد
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موقع الفندق سيئ لا توجد فعاليات كثيره حول الفندق ، لا تستطيع الخروج ب رجلك خارج الفندق لعدم توفر مطاعم او منتزهات حول الفندق ، المطاعم التي داخل الفندق دائما ممتلئه يجب الحجز قبلها ب يوم على الاقل ، مجملًا الفندق متوسط في التقييم
Dear ammarmiralem,
Warm Greetings from Hilton Mauritius Resort & Spa!
We thank you for your honest feedback. Our a la carte restaurant is limited in seat capacity and this is why we recommend to book at least one day before. However we have our main restaurant La Pomme D'Amour which is our buffet restaurant with different themes throughout the week that can welcome more guests.
We would like to sincerely apologize for the inconvenience caused and we would like to assure that this point has been escalated to the relevant department to avoid same occurrence for future guests.
Sincerely yours,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
لن اتردد في الخجز فيه مره اخرى وانصح الجميع فيه حيث اشكر طاقم العمل على مجهوداته فكرة الغرفه جدا رائعه والشاطئ جدا جميل والجلسات وكذلك المسابح تعجبني كثيرا وكذلك صالة الطعام منشرحه والافضل من ذلك مساعدة الموظفين
Dear hkoom_10,
Greetings from Hilton Mauritius Resort & Spa,
Thank you for choosing our resort for your recent stay and for sharing your thoughts on TripAdvisor.
It is indeed very gratifying to read your fantastic comments and we are delighted to learn that you truly enjoyed your stay with us.
Your review will definitely be shared to our team members who shall continuously strive to satisfy each and every guest in the hotel.
We hope to have the opportunity to welcoming you back in the near future for another memorable experience.
Yours faithfully,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
رحلة استجمام رائعة اوالفندق ممتاز ، يحتوي الفندق على عدد ٢ مسبح اطلالة جميع الغرف على الشاطيء ، الشاطيء يتم تنظيفه يومياً .
بوفيه الافطار ممتاز ومنوع وصحي وخدمة الموظفين حداً ممتازة في الاستقبال والمطعم والنظافة وحتى حراسة الشاطيء ليلاً
Dear Kaadi189,
Warm greetings from Hilton Mauritius Resort & Spa.
Thank you for choosing our resort for your recent stay and for sharing your thoughts on Trip Advisor.
We are delighted to learn that you have enjoyed your stay, our services and facilities. Your review will definitely be shared to our team members who shall continuously strive to satisfy each and every guest in the hotel.
We thank you again and look forward to welcoming you back at the Hilton Mauritius Resort & Spa.
Yours faithfully,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
هادئ والشاطى جميل ومرتب والعاملين فيه متعاونيين وقضينا وقتاً ممتعاً تريب افابزر يلزمني اكتب ميتين حرف ماهذا يكفي ان اختصر الموضوع السالفه طرح تجربه مو اكتب قصة حياتي ولا شفت عيوب حتى اكتبها تعتب يالحبيب من الكتابه
Dear NorthStar730623,
Thank you for choosing our resort for your recent stay and for sharing your comments on TripAdvisor. We are very pleased to read that you enjoyed your stay with us and that we lived up to your expectations.
It is always a pleasure to have good feedback from our guests and to acknowledge the team members’ efforts, especially when they have provided quality service. Rest assured that your comments will be shared to our entire team members. I have no doubt that your kind words will further motivate them in their daily work.
We hope to have the opportunity to welcome you back at the Hilton Mauritius Resort & Spa in the near future.
Yours Faithfully,
Jacques Brune
General Manager
Hilton Mauritius Resorts & Spa
موقع الفندق جدا رائع وشاطئه جميل ورائع ونظيف ومنظر الغروب شي رائع سبحان الله
مشكلته الافطار والعشاء بالبوفيه اقل من التوقعات بالنسبه لاسم مثل الهيلتون ويحتاج تطوير واضافة اصناف اكثر
الفتدق يحتاج تحسينات واعادة تجديد
Dear abunaif8,
Thank you very much for taking the time to post your reviews on TripAdvisor.
We are sorry to read that you were not overall satisfied with your stay at the Hilton Mauritius Resort & Spa.
We have well noted from the survey that although some aspects of your stay were up to your satisfaction; especially the Luxury of the Hotel and our beach with its wonderful sunset, there are room for improvement in other areas such as our breakfast and dinner buffet. Please rest assured that your comments have been duly shared and discussed with our Executive Chef and for consideration
We hope that you will give us the opportunity to welcoming you back at the Hilton Mauritius Resort & Spa.
Faithfully yours,
Jacques Brune
General Manager
Hilton Mauritius Resorts & Spa
