Courteous greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World!
We thank you for posting your review following your stay with us.
We are pleased to receive your positive comments in regards to some of your experience namely excellent air conditioning, large integrated bathroom, good welcome, excellent cleaning service, wonderful beach and our outdoor activities, of which we thank you very much.
However, it is with much regret that we learn that there were moments during your stay that was not to the standard to which we are extremely apologetic.
Please rest assured that we are taking the appropriate measures to address the problem with collaborators concerned, to prevent any future occurrences.
We hope to have the chance to welcome you back in the near future. It would be my pleasure to ensure that you have the most enjoyable stay with us.
With kind regards