Dear عاشق ا,


Thank you for taking the time to share your experience at Al Mina Restaurant.
We appreciate and value receiving feedback from our guests, as this is the only way we can genuinely assess our guests' needs and continue to improve the superior service we aim to provide.
We will investigate it and follow up on these important matters to ensure our guests' satisfaction.

Please contact me at jcksava0214@gmail.com #99894827 so I can respond directly and address your feedback and concern to my team.


Warm Regards & Thank you,
JC

Dear عاشق ا,

Thank you for your review on Trip Advisor.

I am sorry to hear that your dining experience with us was not up to your expectations.

I take your feedback into consideration and will work on it with the team as we are constantly trying to improve our guest experience.

I look forward to personally welcoming you back in Al Mina and will ensure your experience will meet your expectations.


Regards,
Trang

Dear Alkaaf17771,

Many thanks for taking the time to write a review on TripAdvisor about your recent visit to Al Mina.

I am really pleased to hear that you enjoyed your dining experience with us.

We look forward to welcoming you back to Al Mina soon.


Best Regards,
Mary

Dear Reemsame,

Thank you for your comment on Trip Advisor regarding your dining experience in our Al Mina Restaurant.

I am glad that you enjoyed the location, the service and the food, three aspects that are really important for a good experience.

I am looking forward to welcoming you again with the team in Al Mina soon.


Regards,
Mary

Dear Amm1234r,

Thank you for taking the time to share on TripAdvisor your recent experience with us.

I am delighted that you enjoyed Al Mina service and the pizza. Your feedback will be shared with the team and to our Chef who will be happy to hear of your enjoyable visit.

We look forward to welcoming you again soon.


Regards,
Mary