Dear Mr Abdullah A.,
Thank you very much for staying at Millennium Resort Salalah, and for taking the time to provide us with your feedback on your recent experience in the hotel.
First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your visit at our Zanta Spa. Kindly be advised that we have similar prices for the different treatments, however, moving forward, we have instructed our therapist team to consult with the guest with the type of pressure of the massage in details, to satisfy guests needs in future.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Millennium Resort Salalah and assure you of our best attention and services at all times.
Yours sincerely,
Amr Hussein
General Manager