قمت بزيارة الفندق بناءً على سمعة فنادق ملينيوم وتصنيفه ولكن الفندق لا يستحق التصنيف ، في البداية أخذت غرفة سوبريم مضطرا حيث بعد وصولي لإستقبال الفندق رأيت كم هي المعاملة سيئة ولم يكفي ذلك لتقييم الفندق السيء بل النظافة والخدمات كذلك سيئه دورة المياه بها ريحة سيئة ومتسخه، الأفطار خياراته محدودة جدا الفوط غير نظيفة أبلغت ادارة الفندق ولم يعملوا شيئا ، حاولت مقابلة مدير المنتجع ولم يتوفر ذلك
Dear Odyssey06140201759,
Thank you for your feedback following your recent stay in the hotel.
Here at Millennium Resort Salalah, we always strive hard to provide the best products and services to all our guests and it is displeasing to know that we failed in this regard.
Your insightful review of our property is well-noted and I would like to sincerely apologize for any inconveniences which you have experienced during your visit.
Please rest assured that I will look into this and rectify the issues which you have mentioned accordingly.
We truly appreciate this opportunity to improve our guests' experiences through your feedback.
In the meantime, I hope this will not discourage you from coming back to us and trust that your next visit will be a delightful one.
Best Regards,
Amr Hussein
General Manager
ان منتجع ميلينوم جميل جداً ولدرجه كبيره ويوجد به اشهى البوفيهات وكل شيء مرتب وبالاضافه يعد ٩ فندق يعتمد عليه الزوار من ٣٨ فندق لقد استمتعت كثيراً وان شاءالله ازوره مرة اخرى ويوجد خدمات بعدة لغات اتمنى ان تزوروا هذا المكان وصلاله مكان جميل بكل ما فيها حقا استمتعت اثناء رحلتي الى هناك وكما تعرفون ينجذبون السياح الى صلاله في فصل الخريف فيكون الجو جميل والاشجار خضرار والمياة صافيه
Dear Passenger48632835137,
Greetings from Millennium Resort Salalah!
We are so delighted to receive your feedback following your recent experience at Millennium Resort Salalah!
It is truly a rewarding experience for our entire hotel team when we receive good reviews from our valuable guests.
Thank you very much for your kind words and compliments.
We truly appreciate your kind commendation of our hotel & looking forward to welcoming you back again in the near future.
Best regards,
Amr Hussein
General Manager
منتجع رائع وقريب من كل الخدمات
الغرف نظيفة واسعة
المطعم جيد
الموظفين بشوشين
شكرا منتجع ملينيوم مقرنا الدائم عند زيارة محافظة ظفار والشكر لمدير الفندق ا.عمر والمسؤول المطعم مشهور وجمع موظفي المنتجع وخدمة تنظيف الغرف صابر
شكرا جزيلا
Dear Mr. Abuahma,
Greetings from Millennium Resort Salalah!
Thank you for posting your review on TripAdvisor following your visit to our hotel. We are even more delighted to know that you have fully enjoyed your time with us.
We were really happy to hear that you consider us as your destination hotel and we appreciated for sharing the positive elements of your stay and for recognizing the efforts given by the team. Thank you for mentioning the accommodation, location, restaurant, guest services & colleagues’ behavior were indeed amazing.
Your words will not only motivate our colleagues but inspire the entire team to continue providing the best service experience. I am sure they have appreciated your kind words very highly.
We are looking forward to welcoming you back again on your next visit to Millennium Resort Salalah and assuring to provide best services at all times.
Best Regards,
Amr Hussein
General Manager
٤من ٥ فندق جيد جدا وكانت هذي الزياره للمره الثانية بالفندق يحتاج ألي تجديد لكثره توارد النزلاء عليه والاهتام بالغرف وأخص بالشكر ألي موظفين الأستقبال كل من berna / ebi / mohammed/labi/ bryan كانوا ممتازون بالاستقبال والأهتمام بالنزيل وكذلك لي تدبير الغرف sabbir / amir / imtiaz سريعين في توفير تلبية أي تطلب تقوم بطلبه
Dear Hnadi223,
Greetings from Millennium Resort Salalah!
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback.
Thank you for mentioning guest services & colleagues behaviour were indeed amazing. Your words will not only motivate our colleagues, but inspire the entire team especially Berna, Febryanti, Mohammed, Larbi, Bryan, Sabbir, Amir & Imtiyat to continue providing the best service experience
Looking forward to your succeeding stays.
Kind Regards,
Amr Hussein
General Manager
كان الاكل لذيذ جدا و مطل جميل ايضاً و الذين يشتغلون هناك رائعين منهم شاهو و فيرا و ريدوي و شاهين كانت تجربة جميله و انصح الجميع ان يأتوا و يجربوه
اتمنى لكم التوفيق تجربه جميله لن تندموا عليها و سوف اعيدها ان شاء الله
Dear Musalams,
Greetings from Millennium Resort Salalah!
Thank you for taking the time to share your feedback on TripAdvisor.....
We are delighted to read your great review post your dining experience. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your food & ambience. We truly appreciate your kind recommendation of our Sky Grill Restaurant.
I have shared your comments with the whole team especially Shaho, Veera Venkata, Redoy & Shaheen and I am sure that they appreciated your kind words and compliments very highly.
We all look forward to welcoming you back to Millennium Resort Salalah in the not too distant future.
Best Regards,
Amr Hussein
General Manager
