انصح لكل من يزور الجبل الاخضر ان تكون إقامته في هذا الفندق . لكي يستمتع بالأجواء الجميلة والمناظر الخلابة وينعم بالإقامة الرائعه في فندق ومنتجع انانتارا في الجبل الاخضر ففيه كل الاختيارات لكل أفراد العائلة .المزيد
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منتجع جميل ورائع وموقعه رائع ومناسب للعائلات الخدمات جيده ولكن لو يعدلوا من بعض الموظفين او اعطاءهم دورات في كيفية التعامل والتصرف في حالة اي مشكلة ومحاولة استيعاب وفهم العميل قبل فرض الاوامر عليه لانه سيؤثر بسمعة الفندق
Dear Valued Guest,
Thank you very much for staying at Salalah Rotana Resort and for posting your review on TripAdvisor.
I can see that you liked our beautiful resort and overall you had a satisfying stay with us. We highly appreciate and value receiving feedback from our guests whether it is positive or for improvement. You may kindly note that we make a continual effort with our employees trainings to ensure consistent guests satisfaction and the standards of service are at the highest possible levels. We deeply regret if there were lapses in our service delivery and please accept my sincerest apologies.
As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us.
We look forward to welcoming you back and hope we can serve your exceedingly on your next visit.
Sincerely,
Hossam Kamal
General Manager
المنتجع جميل وخدماته جيدة بدرجة عالية .. ترتيب الغرفة والإضاءة مناسبان جداً .. الموظفون محترمون وتعاملهم طيب .. نقطة صغيرة بحاجة لاهتمام أكبر هي: (تصريف الماء في دورة المياه) .
شكرا لكل فرد في الطاقم ولمزيد من التطوير
Dear Valued Guest,
Thank you very much for sharing your sincere review on TripAdvisor.
We are delighted to know that you had enjoyed your stay at Salalah Rotana Resort and overall experience was very positive.
It is inspiring to hear your kind remarks that we have a beautiful resort and overall you were satisfied with the level of our services. We have noted also your constructive comment for our attention concerning the leakage in the bathroom and we sincerely apologize for the inconvenience it may have caused to you.
All of us look forward to welcoming you back and hope we can serve you exceedingly on your next visit.
Sincerely,
Hossam Kamal
General Manager
أسعار الوجبات مرتفعة خاصة للعائلة المكونة من ثلاثة أفراد فما فوق . اذ ستكون قيمة وجبة واحدة بقيمة السكن ليوم وبالتالي هذا سيحد من الإقبال عليكم ويؤدي الى ضعف تشغيل المطاعم
اعتقد الإعلان عنكم يحتاج للتكثيف بدول مجلس التعاون
انشاء سوق صغير يلبي احتياجات الضيوف من بعض المواد الغذائية والمكتبية والصحف اليومية الخ سيعزز من تمديد الإقامة لديكم
Dear Valued Guest,
Thank you for having taken the time to post your review on TripAdvisor with a nice caption “Beautiful experience”.
We are delighted to know that overall you and your family had enjoyable time spent at Salalah Rotana Resort. While carefully reading all your comments that although you found the resort to be to your liking, hence you have concern with regards to the prices of the meals. We would like to explain that our rates are at par in comparison to the same hotel category in the city of Salalah and Muscat. We appreciate also your recommendation with regards to having small market or convenient store for our future consideration. You may kindly note that this will involve our owning company approval, project planning and time. Rest be assured that we take all our guest feedback seriously and work on improving our services based on the comments mentioned.
As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us.
We look forward to welcoming you and your family back and hope we can serve you exceedingly on your next visit.
Sincerely,
Hossam Kamal
General Manager
المكان جميييل جدا والغرفة وااااسعة وديكور جميل.. بركة السباحة ضخمة ومرتبة ونظيفة... الموظفون ودودون وجدا خدومون... الافطار اكثر من رائع... اجواء الفندق والأماكن العامة جميلة وممتعة.. انصح به للعوائل او للأفراد
Dear Valued Guest,
Thank you very much for sharing your rave review on TripAdvisor.
We are delighted to know that you truly enjoyed your stay at Salalah Rotana Resort and overall experience was very positive.
It is inspiring to hear your kind remarks to the staff for their friendliness. A big thank you also for highly recommending our hotel to TripAdvisor readers, holiday makers especially for families and individuals.
All of us look forward to welcoming you back, hopefully soon and to be at your service again.
Sincerely,
Hossam Kamal
General Manager
**ما يميزهم
منتجع رائع
الغرف واسعه وجميله
الاهتمام بنظافة الغرف
الافطار رائع ومتنوع
مرافق المنتجع مناسبه وعائلية
**نقاط تحتاج إلى تطوير
استلام الغرف متاخر
تاخر سيارات النقل
شيف طلبات وجبات الغرف غير متمكن ف الوجبات لا لذيذه ولا مضيوطه
Dear Valued Guest,
Thank you for having taken the time to post your review on TripAdvisor following your stay at Salalah Rotana Resort.
I was pleased to read that we have met your expectations and you were satisfied with our facilities and services with minor feedback for improvement. Thank you for specifically citing your praises that we have a wonderful resort, rooms are beautiful, spacious with full attention to the cleanliness as well as your complete satisfaction with your breakfast experience. We appreciated also your constructive comment with regards to club car service and the food you have ordered from Room Service. Rest be assured that we take all our guests feedback seriously and work on improving our services based on the comments mentioned.
As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us.
We look forward to welcoming you back and hope we can serve you exceedingly on your next visit.
Sincerely,
Hossam Kamal
General Manager
