Thank you for your constructive review of I’M Hotel.

We are delighted to hear that you find I’M Hotel distinguished, luxurious and elegant. The location is indeed a plus for all guests wanting an easy access to key locations and sites.

The suite is also furnished with kitchen and laundry equipment that is surely to make your stay convenient and comfortable.

On the other note, we wish to explain that the smoking charge is justified as the room will have to be given extensive cleaning to remove the tobacco odour.

Nevertheless, we are grateful for your very good rating in TripAdvisor.

We look forward to be of service again to you.

Thank you and best regards.

Marjorie Galiga, Executive Office

Thank you for staying in I’M Hotel. 

It is great to hear that we were able to leave a lasting good impression to you as a beautiful hotel with clean room and fast service.

We can appreciate your concern on the late check out fee but we believe our charge is reasonable as we can no longer sell the room for the day. We thank you for your understanding on this matter.

The good feedback on breakfast is well acknowledged and we are confident that we are offering diverse range of delicacies that goes from Local, Asian, Western, Japanese to Arabic food.

 Nevertheless, we are truly grateful for your approval that I’M Hotel is a “very good hotel”.

 We look forward to welcome you again in I'M Hotel.

Thank you and best regards. 

Marjorie Galiga, Executive Office