Dear ahmedelzawahry,

I am pleased to learn that you had an enjoyable and comfortable stay at Fairmont Makati.

While you enjoyed our amenities and the service of our hotel colleagues, I understand that we need to add more Arabic dishes to our culinary offerings. Your feedback is valuable. Thank you for your recommendation, I will make sure to pass this on to our F&B team.

I hope you will continue to stay with us every time your travels take you back to Manila.

Kind regards,

David Batchelor
Managing Director

Dear azoz1,

I am using the Google Translation feature when reading your review. I hope it translates it accurately.

First, I wish to thank you for choosing to stay at Fairmont Makati during your visit to the Philippines. I'm glad that you enjoyed your experience with us and consider it as one of the best.

Thank you for giving such positive feedback on our accommodation, service and breakfast. I understand that you didn't really enjoy your time at the swimming pool due to its size. In regards to the Internet connection, I invite you to enroll in our Fairmont President's Club. One of the benefits is complimentary Internet access. Enrollment to the program is free.

Thank you very much for your inputs and we look forward to welcoming you back in the near future.

Kind regards,

James Bevans
Hotel Manager