طلبنا غرفة لغير المدخنين وتفاجأنا بغرفه يوجد بها ريحت دخان طلبنا تغيير الغرفه ولكن للأسف لم يلبى طلبنا وكان هناك صوت ماء في السقف طوال الليل ولم نستطع النوم وبلغنا عن المشكله ولم يحدث شيء والماء الحار لدورات المياه بطيء جدا ويتطلب منكالانتظار ٥ إلى سبع دقائق لكي يأتي ماء حار
Dear MR Moayad,
Thank you for taking the time to write a Trip Advisor review based on your recent stay experience at DoubleTree by Hilton Dhahran.
All of your comments are very valuable and we appreciate you bringing your concerns to our attention. We are always striving to better on our services.
You have also made a comment on the room and hot water. We are actually in the process of working this out as there are many things to take into consideration. The time is not known at this stage.
We hope none of these misgivings will hinder you from considering a repeat stay with us as we do look forward to welcoming you back to DoubleTree by Hilton Dhahran, in the not too distant future.
Sincerely yours,
Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran
جميل ونظيف والاداره ممتازه بالنظافه والافراد
موقعه جدا جميل قريب من الاسواق
فقط احسه عيب واحد
السجاد الممرات شوي احسه قديم
بس الفندق جدا رائع وقريب من كل شي
الافطار للاسف ثاتي مره اسكن ولا اجربه
ربما في مرات قادمه
Dear Guest,
Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at DoubleTree by Hilton Dhahran.
We are delighted to note that you found our overall service and facilities to your satisfaction as this is what we strive to achieve at all times.
Moreover, we are also thankful for your positive comments towards our team members. Your compliments will certainly be an encouragement and a boost of strength to our team.
Meanwhile, we do look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not too distant future.
Sincerely yours,
Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran
فندق ذو موقع متميز لوقوعه في قلب مدينة الظهران ومواقع الجذب وخاصة مواقع التسوق مثل سوق الظهران الدولي وإيكيا وأبيات وعالم ساكو ........ إلخ كما يتوفر قريب من الفندق الكثير من المطاعم أما الفندق فهو متوسط المستوى
Dear MR Yahya,
We are delighted to read of your feedback as our guest during a recent stay at the DoubleTree by Hilton Dhahran.
We appreciate your complimentary remarks on the product and services received whilst with us along with the attentive team members to whom nothing was too much to do to ensure you all felt welcomed. We are very happy to note that we went beyond in just meeting with your basic expectation
We look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not so distant future.
Sincerely yours,
Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran
فريق العمل العلوي رائع الابتسامة لم تترك وجوههم. الموقع رائع حيث يمكنك الوصول إلى أي مكان بسهولة، ذو موقع ملائم. إن الفندق هادئ، ويمكنك الاسترخاء أيضا خدمات ممتازة و إنه حقا فندق محترم ان تكرار التجربة
Dear our valuaable Guest,
We are delighted to read of your feedback as our guest during a recent stay at the DoubleTree by Hilton Dhahran.
We appreciate your complimentary remarks on the product and services received whilst with us along with the attentive team members to whom nothing was too much to do to ensure you all felt welcomed. We are very happy to note that we went beyond in just meeting with your basic expectation
We look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not so distant future.
Sincerely yours,
Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran
جميع الخدمات متميزه ونظيفة كذلك الغرف في قمة الاناقة والموظفون متميزون وفي قمة الاخلاق - وعمال النظافة متميزون جدا ولكن توجد مشكله صغيره وهي مواقف السيارات الخاصه بالفندق صغيره جدا ولكن هذه ليس مشكله .
Dear MS Rayeda,
We are delighted to read of your feedback as our guest during a recent stay at the DoubleTree by Hilton Dhahran.
We appreciate your complimentary remarks on the product and services received whilst with us along with the attentive team members to whom nothing was too much to do to ensure you all felt welcomed. We are very happy to note that we went beyond in just meeting with your basic expectation
We look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not so distant future.
Sincerely yours,
Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran
