Dear Mr . Hassan,

We are delighted to read of your feedback as our guest during a recent stay at the DoubleTree by Hilton Dhahran.

We appreciate your complimentary remarks on the product and services received whilst with us along with the attentive team members to whom nothing was too much to do to ensure you all felt welcomed. We are very happy to note that we went beyond in just meeting with your basic expectation

We look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not so distant future.

Sincerely yours,

Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran

Dear Mr Shady,

We are delighted to read of your feedback as our guest during a recent stay at the DoubleTree by Hilton Dhahran.

We appreciate your complimentary remarks on the product and services received whilst with us along with the attentive team members to whom nothing was too much to do to ensure you all felt welcomed. We are very happy to note that we went beyond in just meeting with your basic expectation

We look forward to welcoming you back to DoubleTree by Hilton Dhahran in the not so distant future.

Sincerely yours,

Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran

Dear Ms Hayam,
Thank you for choosing to stay with DoubleTree by Hilton Dhahran and for taking the time to write a TripAdvisor review.

While we regret to acknowledge your disappointment with your experience on this occasion, we thank you for bringing the issues to our attention as honest feedback like yours enables us to further improve our service and facilities.
Rest assured that we have taken your comments very seriously so that we ensure we provide you with better service on your next stay.

We would appreciate another opportunity so that we can prove to you that we have listened to your feedback and made the necessary changes in order to ensure that our service has improved.
Sincerely yours,

Ernst van Zutphen
Hotel Manager
DoubleTee by Hilton Dhahran