الفندق ممتاز والغرف نظيفه الفطور جديد الموقع امام الحرم والموظفين المتعاونين وشكر خاص جدا للأستاذ وليد الردادي على معاملة الراقيه وهو سبب في رجعتي الى هذا الفندق وشكرا للأستاذ الزبير على خدمتها المميزةالمزيد
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زياراتي للمدينة شهرياً ، ولكن هذا الفندق يزيد من راحتك و طمأنينتك وانت في مدينة رسول الله صلى الله عليه وسلم ، اذا كنت تريد حسن الاستقبال و المعاملة و الخدمة الطيبة من جميع العاملين بالفندق و بالأخص الأستاذ المحترم وليد الردادي ، استاذ وليد لا يتردد ابدآ في خدمتك في اي وقت ، نصيحة لأي زائر لبيت رسول الله صلى الله عليه وسلم عليك بالإقامة في هذا الفندق المحترم المطل على مسجد رسول الله صلى الله عليه وسلم ، شكراً استاذ وليد على حسن الاستقبال و المعاملة ، بالتوفيق دائماً
Dear Mr.Ahmed E
Thank you for taking the time to share your review on Trip Advisor following your stay at Majlis Grand Mercure Hotel Holy city of Madinah
It is wonderful to hear that you enjoyed your stay with us following your positive elements. As I am pleased that you were impressed with the care demonstrated by our staff.
We look forward to the pleasure of your continued visit and assure you of our best attention at all the times...
With my warmest and personal regards,
Abas B Esmail
Guest Experience & Quality Executive
1-فندق جميل وكبير وفخم
2-مايهمني انه فندق أمام الحرم
3-خدمة مدير الاستاذ وليد جدا رائعه
4-سهولة في إجراءات الدخول والخروج
5-الغرف نظيفة والسرر واسعه ومريحه
6-المطعم اكله متنوع
7-الكوفي جدا رائع وشكرا لكم
Dear. Sd491140
Thank you very much for choosing your stay at Grand Mercure Madinah Hotel and for taking the time to have written us.
Please allow me to extend our deepest apology for the unfavorable services you have been experienced and that does reflect the excellent services of us. Grand Mercure Madinah Hotel is known for, as you know being a respected and valued member, We have relayed your comments to concerned Department Heads who are taking the corrective measures at the moment for such incidents to not to be repeated.
It was an unfortunate and we are very extremely apologizing for that, I am sure you will give us another opportunity to demonstrate our efforts & not gone in vein.
Thank you once again for your valued comment which will help us to achieve the highest quality standards.
Please accept our regards and sincere apologies for the inconvenience.
With my warmest and personal regards,
Abas B. Esmail
Guest Experience & Quality Executive
فندق جميل جدا وراع اشكر خدمة مدير علاقات النزلا على الستقبال وتجهيز الجناح للعرسان وارسال لنا جميع ما يلزمنا وتجهيز طاولة الطعام الخاصة في الجناح الجناح كبير وخدمة الهواب سكبنج على مدار الساعة انصح السكن في هاذا الفندق .... وشكرا لكم
Dear aahss16
Thank you very much for choosing your stay at Grand Mercure Madinah Hotel and for taking the time to have written us.
Please allow me to extend our deepest apology for the unfavorable services you have been experienced and that does reflect the excellent services of us. Grand Mercure Madinah Hotel is known for, as you know being a respected and valued member, We have relayed your comments to concerned Department Heads who are taking the corrective measures at the moment for such incidents to not to be repeated.
It was an unfortunate and we are very extremely apologizing for that, I am sure you will give us another opportunity to demonstrate our efforts & not gone in vein.
Thank you once again for your valued comment which will help us to achieve the highest quality standards.
Please accept our regards and sincere apologies for the inconvenience.
With my warmest and personal regards,
Abas B. Esmail
Guest Experience & Quality Executive
ماشاءالله تباارك الله
فندق من اجمل الفنادق في المدينة المنوره
كان طاقم الاستقبال جداً مميز، في المنظر وفي الاستقبال
الغرف نظيفه و الإطلالة جداً رائعه على المسجد النبوي الشريف.
اشكر الاستاذ وليد الردادي على خدمته لنا
Dear Elimar44
Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we are very much appreciated your time & sharing your experience during your happiest day of staying with us.
It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.
Once again, thank you for your patronage and looking forward to welcoming you soon again.
With my warmest and personal regards,
Abas B. Esmail
Your Guest Experience & Quality Executive
فندق راااااااااااااااااائع جداااااااا جداااااااااا بكل ما تعنيه الكلمة من جميع النواحي و بكل خدماته واسعاره معقوله مقارنه بالخدمات اللي يقدمها وان شاء الله ماراح استأجر بعدين الا فيه لاني استانست فيه من جد و التجربه خير برهان و
Dear Mr.C
Thank you very much for choosing Majlis Grand Mercure as your home away from home in the Holy City of Madinah and we are very much appreciated your time & sharing your experience during your happiest day of staying with us.
It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.
Once again, thank you for your patronage and looking forward to welcoming you soon again.
With my warmest and personal regards,
Abas B. Esmail
Your Guest Experience & Quality Executive
