Dear Mr. Basabrain,
Greetings from Millennium Taiba,

Thank you for taking the time to write the review from your recent stay with us at Millennium Taiba. Your satisfaction is our priority and we do appreciate you for choosing Millennium Taiba for your wonderful stay. Your concerns will be shared with the management.

On behalf of the hotel & colleagues, we are looking forward to welcoming you again
Thank you.

Dear Miss Shaimaa,
Thank you for your comments concerning your stay at Millennium Taiba Hotel Madina. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Millennium Taiba Madinah proud itself.
Your comments have been reviewed with the Executive House keeper and corrective measures have been implemented to avoid a similar situation occurring in the future. We welcome all feedback that we receive from our guests and will endeavor to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us.
We all are looking forward to the pleasure of welcoming you back on your next visit to Madinah.

Thank you.