Dear Guest,
Thank you so much for sharing your comments about our hotel.
I apologize that your experience was less than expected and please be informed that your comment, which you were experienced during your stay with us has been forwarded to the department head concerned and truly, action will be taken.
I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food.
Looking forward to welcoming you again at InterContinental Dar Al Iman Hotel.
Sincerely,
Mohammed Khattab
Executive Assistant Manager