Dear Guest,

Thank you for providing us with your valuable feedback. We apologize for the inconvenience caused to you during your stay. Your observations have been addressed with the concerned departments and remedial action has been taken to avoid further reoccurrence. Guest satisfaction is our prime responsibility and we assure you of our improved services. We are actively working on enhancing the service standards in order to meet our guest expectations. Thank you liking our Lunch and Dinner food.

We hope that we have the opportunity to redeem in your eyes the good name of our Hotel. We look forward to welcome you back.

Dear Guest,

It is indeed heart-warming to read your gracious comment and thank you for taking your valuable time to write about us.

Thank you for recognizing our services and facilities. Your words of appreciation evidently tell us that you indeed had a remarkable experience staying with us. We truly value your support and patronage.

My team and I would love to consider this opportunity to thank you once again and expect to welcome you back to the hotel on your next visit in not too distant future.

Best regards,

Dear Guest,

Thank you for your review. Your observations and suggestions in related to Housekeeping Staff were noted well and shared with our Rooms Division Manager and Executive Housekeeper in order to improve our services as per the standard. Looking forward to welcome you back in your next visit.

Best regards,