خدمة الغرف السيئة والأجهزة - هوليداي إن هانجتشو سيتي سنتر

Dear customers, thank you for staying at Holiday Inn Hangzhou City Center and sharing your stay experience with us. The hotel has been open for 20 years, and it will be a bit old, but we are still working hard to maintain it. I'm sorry that the staff didn't give you the soft pillow in time. We will strengthen the training in the future. Sincerely look forward to your stay in our hotel again!