Dear Omar A,
Thank you very much for sharing your recent stay experience at Hyatt Regency Osaka with us and other members of the TripAdvisor community.
I am very sorry to hear that you found the breakfast experience to be lacking in food options and that our chef did not extend a sense of welcome to you. I can certainly understand your frustration and would like to take this opportunity to extend my sincere apologies. I will work closely with the leadership team to address our shortfalls and improve on our service delivery extended to our guests.
Omar A, thank you once again for staying with us and I truly hope that we can welcome you back to Hyatt Regency Osaka in the not too distant future.
With best regards,
Miriam Varoli
General Manager