Bonsoir Akhirallah,

Thank you for taking the time to share the glowing comments with us which benefit the travelers around world.

It's an absolute pleasure to know that you enjoyed your stay with us and impress with our facilities and hospitality. Our ambassadors are dedicated to provide our guests with an unforgettable experience at Sofitel Kuala Lumpur Damansara. Your beautiful comments will be share with the entire team as an encouragement to serve our guests.

Please accept our sincere apology on the access of parking bay from the mall, our Departments Heads are in the mid of solving this matter which will be more convenient for our guests.

Once again, thank you for choosing us and we are looking forward to welcoming you in the near future.

Sincerely,
Soo Xin Yee
Guest Experience Officer
ha123-gr@sofitel.com