Dear Zhukovd,
I would like to thank you for taking the time to share your experience at Barceló Tiran Sharm.
It's always a pleasure to receive our Guests' feedback, no matter if it's a positive or a negative one, as we take each comment as a chance to improve ourselves and provide our Guests with the top-class service.
Be sure that all of your comments have been passed to the concerned persons to work accordingly. Please accept my sincere apologies for the inconvenience caused and rest assured we are taking action to correct the situation.
Yours Sincerely,
Fakher Khalifa
General Manager
Barceló Tiran Sharm