Dear Mr. Amr,
Thank you for choosing the Charmillion Gardens Aqua Park Resort and for taking a part of your valuable time to post your review.We are sorry that you felt the food did not match your expectations but we have to strongly disagree with your conclusions in this regard. As for the food, it is very subjective and varies wildly from person to other. Our buffet utilizes every ingredient available on the local market to create a diverse and exciting menu meant to cater to all tastes while offering a vast array of choices that are always delicious and served hot.
We believe that the buffet caters to everyone but with 700 guests of different nationalities ranging from infants to senior citizens we recognize that some guest might be more difficult to satisfy than others, hence our willingness to cater individually as needed and upon request. One of advantages of Charmillion is dining around; you are welcome to have meals as alternative in Charmillion Sea life resort.
However we apologize for any inconvenience that may have been caused during your stay and we are looking forward to welcoming you at Charmillion in order to let you enjoy a new memorable holiday.
Yours truly,
Guest Relation
Charmillion Hotels&Resorts