Dear Nada N,
We would like to pass you our utmost appreciation and thanks for issuing your very positive review regarding your recent stay at our Radisson Blu Resort.
We are more than glad, that we with our service and facilities could provide you a Fantastic stay upon your first visit to Radisson, which gave you a great impression, so that you are planning to come back again.
We will be very pleased, if we can be your host once again in the near future and we are looking forward to seeing you.
Kindly accept our warmest regards from the Red Sea shores,
Hotel Management

Dear Mohammad S,
Thank you for telling us about the arrangement you held with us.
Naturally, I’m sorry if we did not live up to the standards you have come to expect during your stay with us. I’m extremely grateful that you took the time to tell me about it. I can assure you we take these problems seriously, and we’ll do everything in our power to make sure they don’t happen again.
We have now informed Animation team to be playing chill out music along with blues music in order to cater for all our international guests.
Kind Regards,
Hotel Management