Dear Valuable Guest ,
Thank you for taking the time to express your concerns about your recent stay with us.
We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service Regarding the concerns that you mentioned at your review we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place.
Looking forward to seeing you soon, to change your negative impression and provide you a memorable holiday.
Kindly accept our sincere regards.