Dear Guest,

Greetings from sunny Sharm El Sheikh!

Thank you for sharing your holiday impressions, however, it came to our focus that you remained concerned about a number of issues during your stay with us.

We do sincerely apologize that certain points affected your general holiday impression, however we are always aiming at constant improvement and will do our best to reach the highest possible level of quality and guest satisfaction.

We wish to be able to host you once more in our sunny resort in order to prove a first class service.

Good day!

A sunny welcome from the Regency Plaza Aqua Park and SPA!

Thank you for choosing our hotel for your holiday. We are glad to read a positive review about our employees.

We hope to meet you again as VIP guests of our hotel.

Respectfully,
Guest relation
Maria

Dear Guest,

Greetings from sunny Sharm El Sheikh!

Thank you for sharing your holiday impressions, however, it came to our focus that you remained concerned about a number of issues during your stay with us.

We do sincerely apologize that certain points affected your general holiday impression, however we are always aiming at constant improvement and will do our best to reach the highest possible level of quality and guest satisfaction.

We wish to be able to host you once more in our sunny resort in order to prove a first class service.