Dear Guest,
Greetings from sunny Regency plaza aqua park & SPA - Sharm El Sheikh!
A large thank you for posting a review on your recent vacation at our hotel, we would like to take this very opportunity and express our genuine gratitude for your lovely comments
However, it came to our focus that you highlighted an issue of concern. Regarding the your comment, please be aware that it will certainly be addressed in a serious manner by all concerned.
We are looking forward to welcoming you again in our premises.
Guest Relation
Maria