Dear 725modys,
Thank you for taking on your valuable time to return your comments relative to your recent stay at Parrotel aqua Park resort Sharm Elshiekh. I do apologize for any inconvenience that has taken place during your stay with us.
We are concerned about all comments that have been mentioned in your feedback and we do seriously consider all your points that have been elaborated to all concerned in order to adapt corrective actions while monitoring our day to day operations, in order to avoid this in the future with any of our guests
Thank you again for taking the time to bring this matter to our attention and I do look forward to an opportunity to welcoming you back to the Parrotel aqua Park resort Sharm Elshiekh.
Kind regards.