Greetings from Trident, Nariman Point!
Thank you for taking the time to share your experience about your stay at the hotel.
We are very happy to note that you had a wonderful experience. I am also pleased to know that service extended by my team exceeded your expectations and that you enjoyed the facilities offered. Your generous compliments have been passed onto the entire team.
I sincerely apologise as you were disturbed by noise from the adjacent room. Your feedback has been shared with the team and we will ensure that greater care is taken.
It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.
My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.
Vice President and General Manager
Trident, Nariman Point, Mumbai