Dear Guest,

Welcome to The Ritz-Carlton, Tianjin!

Thank You for the time you have taken to share your comments and for staying with us. Your compliments were extremely inspiring and I was delighted to read that you have enjoyed your stay with us! Moreover, the Air Condition issue has been immediately communicated internally with the operation teams. We will continuously strive to improve all elements in order to always deliver a flawless experience to all our guests.
I do hope we may look forward to welcoming you back to the Ritz-Carlton, Tianjin in the near future! Please do not hesitate to contact me at hugo.montanari@ritzcarlton.com or any of my team if we can be of any assistance.

Yours Sincerely,

Hugo Montanari
General Manager
The Ritz-Carlton, Tianjin