Dear aljakany12016,

Thank you very much for staying at Shangri-La Hotel, Tianjin and for taking your valuable time to forward the details of your experience with us. It is through valuable comments such as yours that we are able to understand the whereabouts of our products and services.

We are glad to learn that you had enjoyed your stay with our products and services especially with our helpful and friendly staff. I am more than glad to share your compliments with them who will be delighted to be recognized in such friendly manner. Our guests are the part of our family. We are always happy to and recognize our guests whenever they visit us so that we may exceed their expectations. When our guests feel happy and at home, we share the same feelings with them. The convenience of where the train station is located that is a walking distance from our hotel brings travelling so much easier. In the areas where there is possibility of improvement, we will certainly look into the ways to do so and take instant action.

Once again, thank you very much for your feedback as look forward to welcoming you back at Shangri-La Hotel, Tianjin during your future trips.

Yours sincerely,
Hakan