الفندق يتميز بأجنحته الفسيحة وأسعاره المناسبة وموقعه المتميز في وسط المدينة الذي يمكن من خلاله الوصول إلى باقي المعالم السياحية مثل الشاطئ والمراكز التجارية.
كما يتميز بتوفير سرير للأطفال مجانا وحوض سباحة مجاني
ولكن كانت تنقصه بعض الخدمات مثل ( الواي فاي المجاني و وجود المحارم الورقية في الغرف )
Dear Guest,
I would like to take this opportunity to thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to post a review of our hotel on Trip Advisor.
I was very delighted to learn that you found our hotel location, facilities and services worth recommending and that you have enjoyed the Eid holidays with your family at our beautiful hotel.
On the other note, I regret to learn that we were not able to meet your expectation with regards to the free WIFI in guest rooms, and I sincerely apologize for that. Please note that, our internet charges for the rooms are based on the benchmark of our competitor hotels around the city, however we do provide a complimentary internet access in lobby lounge, restaurant and all public areas.
In the meantime, I have personally taken a note of your comments concerning the tissue paper in our guest room, and I have thoroughly discussed it with the housekeeping team to take the necessary corrective action and to avoid recurrence of such a shortfall in the future.
Thank you once again for taking the time to share your feedback, and I look forward to welcoming you soon.
Sincerely yours,
Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah
الاقامه في هذا الفندق كانت ممتعه ومريحه جدا.. حيث تتوفر جميع المطلبات الاساسية في الغرفه .. وتصميم الغرف على شكل استيديو يوفر الاريحيه من ناحيه استخام المطبخ والدوات الطهي .. أعجبي حرصهم على سلامه النزلاء حيث تتوفر تعليمات السلامه في جميع مرافق الغرفه .. اطلاله المسبح جميله .. تنوع الطعام جميل ..
Dear Guest,
I would like to take this opportunity to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post a wonderful review of our hotel on Trip Advisor.
It is a pleasure to learn that many aspects of our beautiful hotel including our well-equipped guest rooms with a great view over the Fujairah city, and the variety of dishes served at the Murjan restaurant enhanced your visit at Nour Arjaan thus making your stay an enjoyable one.
We take great pride in maintaining a safe and secure ambiance for our valued guests, and we very much appreciate your generous remarks about the safety instruction placed in our guest rooms.
Your compliments will not come to pass without sharing them to my team who would be very happy to receive your positive feedback.
Thank you once again for staying with us and we look forward to your next visit which we hope will be in the near future.
Sincerely yours,
Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah
الاستوديو كان فسيحا ...
والطاقم متعاون جدا ...
توجد خدمة صف السيارات ..
تم توفير الواي فاي مجانا في الغرفة من قبل الاستقبال كما تم تمديد وقت الخروج ...
يتوفر مسبح وغرفة لعب للأطفال وصالة رياضية مجانية للنزلاء وغرفة جاكوزي وساونا
Dear Guest,
I would like to take this opportunity to thank you for taking the time and for sharing your feedback about your recent stay at Nour Arjaan by Rotana on Trip Advisor.
I am very delighted to learn that in overall you had an exceptional stay with us. I truly appreciate your compliments with regard to the quality level of service and warm hospitality rendered by all our colleagues. Your inspiring commendation have been gladly shared with all my team, and they are very happy to know that their efforts are highly appreciated by our guest.
Thank you once again for your kind feedback, and I look forward to having the pleasure of welcoming you back in the not-too-distant future.
Sincerely yours,
Ghyath Fawaz
Hotel Manager
فندق ممتاز وخدمة راقية. الغرف كبيرة ومتميز للعوايل. قريب من المول في موقع ممتاز في المدينة. الموظفين بشكل عام راقين في التعامل، انصح العوايل بالاقامة بهذا الفندق. ميزته الايضا لعدم وجود البارات. اكيد ينعود لهذا الفندق.
Dear Guest,
Thank you for choosing to stay at Nour Arjaan by Rotana, and for taking the time to post a wonderful review of our hotel on Trip Advisor.
I was thrilled to learn that our hotel features, facilities and the excellent location have met with your expectations, thus making your stay a pleasant one.
Your commendation to all my team for rendering professional and great service has been shared with them, and they are very thankful for your nice gesture.
We very much appreciate the time that you have taken to provide us your kind feedback, and we are already looking forward to welcoming you back to Nour Arjaan in the not-too-distant future.
Sincerely yours,
Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah
عندما اقوم بزيارة اصدقائي من اهل الفجيرة اسكن في هذا الفندق
والفندق من فندق روتانا المتميز بخدماتة البسيطة مقارنة بكونه في شرع تجاري
ويعتمد علي الغرف ذات الطابع الشققي
موظفو الأستقبال بشوشين وتعاملهم راقي
المطعم الخاص بالافطار جيد ومناسب
Dear Guest,
Greetings from Nour Arjaan by Rotana!
Thank you for posting your positive feedback here on Trip Advisor.
We are very happy to hear that you had a pleasant stay and thoroughly enjoyed our facilities & services.
Your positive comments have been passed on to everyone and they are glad to know that you had a pleasurable stay with us.
I would like to take this opportunity to thank you for having chosen our hotel for your stay and we look forward to welcoming you back, assuring you of our best attention and service at all times.
Sincerely yours,
Ahmet Ender
General Manager
