Dear Guest,

I would like to take this opportunity to thank you for your continuous confidence and loyalty towards Nour Arjaan by Rotana, it is always a pleasure to welcome you back.

I’m very delighted to learn that that we have fulfilled our Rotana promise “ Treasured Time” and were able to make you and your family feel at home with our outstanding services.

Your satisfaction is a great source of motivation for our team, and I had great pleasure in sharing your kind commendations with all my colleagues, and they are very grateful for your nice gesture.

Once again, thank you for your kind review, and we hope that there will be another visit to Nour Arjaan, as we look forward to welcoming you and your family back again in the not-too-distant future.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,
Thank you for taking the time to post your feedback on Trip Advisor with regards to your recent experience at Nour Arjaan by Rotana.

First of all, I‘m happy to know that you liked the overall cleanliness of our beautiful hotel.

On the other note, I regret to learn about the discomfort you have experienced with regards to the smoking in the lobby, variety of breakfast buffet and valet parking, therefore I sincerely apologize for any inconvenience caused. Rest be assured, that I have personally taken a note of your comment and have thoroughly discussed it with the concerned management team for an immediate corrective action in order to avoid recurrence of such shortfalls in the future.

On the same note, I would like to inform you that the garbage bins placed in our guest rooms are the same standard size placed over all Rotana hotels.

I hope that the above will not deter you from staying with us on your next visit to Fujairah. We are already looking forward to welcoming you back in the not-too-distant future assuring you of our best attention and services at all times.


Sincerely yours,

Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,

I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to leave your wonderful review on Trip Advisor.

It is with much pleasure, I read your kind acknowledgement of our beautiful hotel, and I’m very delighted to learn that we fulfilled our Rotana promise “Treasured Time”, and were able to make you feel at home with our facilities and excellent services.

Your commendation has been gladly shared with all my team and they are very happy to know that their efforts are highly appreciated by our guests.

Once again thank you very much for recommending Nour Arjaan to other travelers, and we are already looking forward to delivering further wonderful hospitality experiences on your next return to Fujairah.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah