Dear Guest,

Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to post your review on Trip Advisor.

I’m happy to learn that you found our guest rooms to be very comfortable and that you had an enjoyable stay worth good value for money at our beautiful hotel. Your kind remarks has been gladly shared with all my team and they are very grateful for your nice gesture.

On the other note, I regret to learn about the discomfort you have experienced concerning the pillows in your room and valet parking services, therefore I sincerely apologize for any inconvenience caused. Rest I assure you that I have personally taken a note of your feedback and have thoroughly discussed it with our concerned management to take the necessary corrective action and to avoid recurrence of such a shortfall in the future.

With regards to your comment for having more option of the restaurant, we have taken a note of it which we will definitely try to take into careful consideration as we enhance our facilities and services suited to the needs of our valued guests such as yourself.

We very much appreciate your valuable feedback which gives us room for further improvement and hope that you will consider this as an isolated experience which will not deter you from using our services again. We look forward to welcoming you back to the Nour Arjaan Rotana, assuring you of our best attention and services at all times.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,

I would like to take this opportunity to thank you for taking the time to share your wonderful feedback on Trip Advisor following your recent stay at Nour Arjaan by Rotana.

I’m very delighted to learn that you have enjoyed your stay with us, and found our beautiful hotel’s convenient location and facilities worth recommending. Indeed, we are located in the heart of the Fujairah city, accessible to all the attractions, much to our valued guests' convenience.

Your commendation means a lot to us, and I will definitely share your compliments with all my team, which will certainly motivate them to definitely go a long way in continuously providing the utmost in guest service.

We look forward to have the pleasure of welcoming you back in the not-too-distant future.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,

I would like to take this opportunity to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post a review of our hotel on Trip Advisor.

It is indeed a pleasure to know that you have had an amazing experience at our beautiful hotel, and that we were able to exceed your expectations in all the aspects from clean & comfortable guest rooms with a wonderful view over the Fujairah city to the excellent services rendered by our team.

I truly appreciate the time you have taken to leave this delightful comments, and I will certainly share your compliments with all my team, who will be very grateful to know that their efforts are highly appreciated by our guest.

Thank you for recommending Nour Arjaan to other travelers, and we are already looking forward to delivering further wonderful hospitality experiences on your next return to Fujairah.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah