Dear Guest,

I would like to take this opportunity to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to leave a wonderful review of our hotel on Trip Advisor.

I’m very delighted to learn that you have enjoyed your stay with us, and that you found our hotel convenient location near beautiful Sheikh Zayed Mosque, varieties of food served during the breakfast, and outstanding services rendered by all our team worth recommending. Your commendation means a lot to us, and I will definitely share your compliments with all my team, which will certainly motivate them to definitely go a long way in continuously providing the utmost in guest service.

Thank you once again for your kind remarks, and we are already looking forward to have the pleasure of welcoming you back very soon for another pleasant experience.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,

I would like to take this opportunity to express my sincere thanks for having chosen to stay at Nour Arjaan by Rotana and for taking the time to post such a wonderful review of our hotel on Trip Advisor.

It is with much pleasure, I read your kind acknowledgement of our beautiful hotel. I’m very glad to learn that we’ve fulfilled our Rotana promise “Treasured Time” and that we were able to contribute in making you feel at home throughout your stay with our facilities and great services rendered by our hospitable team. Moreover, your commendation about our hotel being one of the best hotel in Fujairah city means a lot to us.

The pleasure was indeed ours to be at your service, and rest assured that your encouraging compliments will not come to pass without sharing them with all my team who in return would be very happy to receive your positive feedback.

Once again, thank you for recommending Nour Arjaan to other travelers and for considering to keep choosing our hotel for your future visits.

I look forward to having the pleasure of welcoming you back very soon for another pleasant experience.


Sincerely yours,

Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah

Dear Guest,

We appreciate you taking out the time and sharing your feedback with regards to your recent experience at Nour Arjaan by Rotana on Trip Advisor.

I’m happy to learn that our spacious guest rooms, nice breakfast served at the Murjan restaurant, bodylines facilities & outstanding services rendered by our friendly team have met with your expectations, thus making your stay with us a lovely one. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture.

On the other note, I regret to learn that we were not able to meet your expectation with regards to the size of our swimming pool, and please accept my sincere apologies for that.

Furthermore, with regards to your comments concerning the bed mattress in your room being uncomfortable, kindly accept my sincere apologies for the inconvenience caused. Rest be assured, I have thoroughly discussed it with the housekeeping management team to take the necessary corrective action and to avoid recurrence of such a shortfall in the future.

Once again, we appreciate your feedback and we look forward to having the pleasure of welcoming you back soon.


Sincerely yours,


Ghyath Fawaz
Hotel Manager
Nour Arjaan by Rotana-Fujairah