Dear Guest,
Thank you for taking the time to post your wonderful review on Trip Advisor with regards to your recent experience at Nour Arjaan by Rotana.
My team and I are very happy to learn that you have enjoyed your recent stay at our beautiful hotel, and we’re happy to know that our clean and spacious guest rooms, delicious breakfast served at the Murjan restaurant and excellent level of services rendered by our friendly colleagues have met with your expectations. Your kind commendation has been gladly shared with all my team, and they are grateful to see that their efforts are so greatly valued.
With regards to your comments concerning the parking space and bedding in your room being uncomfortable, kindly accept my sincere apologies for the inconvenience caused. Rest be assured, I have thoroughly discussed it with the concerned management team to take the necessary corrective action and to avoid recurrence of such a shortfall in the future.
I hope the above will not deter you from using our services again, and we look forward to welcoming you back, assuring you of our best attention and services at all times.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah