ولا افكر اغير الفندق بس لو يكون شي صالون نسائي بيكون الفندق تحطيم من الاخر الله يوفجكم يارب كل الموظفين في الفندق ممتازين ومتعاونين وايد ماشاءالله انا مب اول مره ايي فالفندق بس هالمره قررت اخذ العضويه لسببين السبب الأول الفندق لقيت فيه الراحه والثاني انه عالعضويه فيه خصومات عالمطعم وعالغرف نفسها وقبل كل ها تعاملهم الف ليله وليله ماشاءالله المزيد
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Booking.comالفندق موقعه ممتاز بالقرب من مركز المدينة، وهادئ، والغرف نظيفة،، العاملون في الاستقبال ودودين ولطفاء وانهوا اجراء معاملاتي بسرعة، بشكل عام يصلح الفندق لاقامة العائلات لقربه من المراكز التجارية والخدمات المتوفرة فيه، وبالتاكيد سأقيم فيه عند زيارتي القادمة للفجيرة.
Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to share your kind feedback on Trip Advisor.
I’m happy to learn that in overall you had an excellent stay with us and that you appreciated our clean guest rooms, convenient location and the outstanding services rendered by all our friendly team. Your kind commendation has been gladly shared with all my colleagues and they are very happy to know that their efforts are highly appreciated by our guest.
Thank you once again for recommending Nour Arjaan to other travellers specially with families, and we are already looking forward to welcoming you back very soon.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah
الفندق رائع ، الغرف نظيفة و واسعة ، الأثاث جديد ونظيف ، المطعم رائع متعدد الاصناف والمذاقات، الخدمة ممتازة ،يتوفر مبنى متكامل مغطى للمواقف مجانا ،المسبح هادئ متعدد العمق وممتاز جدا للأطفال، لكن إطلالة الفندق لم أحبها
Dear Guest,
Thank you for taking the time to share your wonderful feedback following your recent stay at Nour Arjaan by Rotana on Trip Advisor.
It is a pleasure to learn that many aspects of our beautiful hotel enhanced your stay with us, including the clean and spacious guest rooms, excellent food being served at the Murjan restaurant, Bodylines facilities & the parking services.
I truly appreciate your compliments, and your feedback has been gladly shared with all my team, and they are very happy to know that their efforts are highly appreciated by our guest.
Once again, thank you for the inspiring comments and we look forward to have the pleasure of welcoming you back in the not-too-distant future.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah
انني من سكان هذا الفندق منذ الافتتاح اي ما يقارب ١٢ سنة لاحظت في الفترة الاخيرة الفندق يحتاج الى صيانة شاملة للاثاث و الغرف و الحمامات ايضا لفندق ذات سمعة و ٤ نجوم يرجى من الادارة النظر في هذا الموضوع واتخاذ اللازم
Dear Guest,
I would like to take this opportunity to express my sincere thanks for having chosen to stay at Nour Arjaan by Rotana for your long-term stay and for taking the time to share your feedback on Trip Advisor.
I regret to learn about the inconvenience you have experienced and that we were not able to meet your expectations, therefore I sincerely apologize for this shortfall. Rest be assured, I have personally taken a note of your comment concerning the refurbishment of our facilities, and have thoroughly discussed it with our concerned management team to take the necessary corrective action as our team tireless efforts is aiming to exceed guest expectations and to enhance our services suited to the needs of our valued guests such as yourself.
I hope the above will not deter you from staying with us on your next visit to Fujairah, in the meantime, I look forward to having the pleasure of welcoming you back, assuring you of our best attention and services at all times.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah
الموقع رائع حيث أنه يقع في قلب المدينة الحديثة وأيضاً قريب من الشاطئ والمرافق الطبيعية،
سعر الفندق رائع بالنسبة للخدمة والغرف الواسعة التي يقدمها،
يجب الانتباه عند وجود أطفال أكبر من 6 سنوات، حيث سيتم احتساب نصف قيمة الإفطار لكل طفل
Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to leave your kind review of our hotel on Trip Advisor.
I’m very delighted to learn that we were able to contribute in making your vacation a great one with our hotel convenient location, spacious guest rooms, the outstanding services rendered by all our team and the overall good value for money. I will certainly share your compliments with all my colleagues which will motivate them to definitely go a long way in continually providing the utmost in guest service.
On the same note, I would like to thank you for highlighting the kids breakfast information to other travellers, kindly be advised that per our policy, children below 6 years old can have breakfast free of charge, between 6-12 years old with 50% of the breakfast charges and above 12 years old are charged full breakfast.
Thank you once again for your kind comments, and I look forward to having the pleasure of welcoming you back soon.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah
على الرغم من قصر مدة الإقامة ( يوم واحد ) أخذت انطباع ممتاز عن الفندق.
في النهاية لا يختلف عن الخدمات المقدمة من باقي مجموعة روتانا.
الاستقبال ممتاز، الموظفة كانت واضحة بتقديم المعلومات والخيارات المتوفرة بالفندق.
تم توفير سرير أطفال على الفور.
لم اجد مستهلكات كافية في الغرفة، قمت بطلبها وتم توفيرها على الفور.
طلبت العشاء وكان الطعم ممتاز ومحضّر للتو. على وجه الخصوص السلطة الشرقية كانت رائعة.
تسجيل الخروج سريع وبدون تعقيدات.
Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana and for taking the time to post your wonderful impression of our beautiful hotel on Trip Advisor.
It is with much pleasure, I read your kind acknowledgement of our beautiful hotel. I’m very glad to learn that we’ve fulfilled our Rotana promise “Treasured Time” and that we were able to contribute in making your stay with us an excellent one with the delicious dinner, smooth check-out process, overall good value for money, best hospitality and quick response rendered by all our colleagues especially Reception team for your service requests throughout your stay.
Your kind remarks have been gladly shared with all our colleagues, and they are very grateful for your nice gesture.
Thank you once again for your kind review, and I look forward to have the pleasure of welcoming you back very soon for another pleasant experience.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager
Nour Arjaan by Rotana-Fujairah
