Dear Guest,
Thank you for choosing Nour Arjaan by Rotana for your recent stay and for taking the time to share your feedback on Tripadvisor.
I’m happy to learn that we were able to meet your expectations in most of the aspects of our services, however, on the same note, I’ve noted your valuable feedback.
In the meantime, I would highly appreciate receiving your feedback, in order to learn more details about your stay and see where the shortfall was so that the necessary corrective action could be taken accordingly.
In the meantime, we are looking forward to welcoming you back in the near future and I assure you our best attention and care.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager