We are very sorry to hear that you do not belong to the vast majority of satisfied
guests of our hotel, especially your compatriots!
Just read the comments we have received while you were writing your venenous
message .........
Regarding your "incident" - if true - you should have contacted the management,
but we do not see any specific report !
In any case, we regret this situation and will not comment on your misconceptions
about the quality of the service we offer, and will surely not accept the very bad
and untrue information you are displaying on the cleanliness !
We can't say "see you soon", but we hope your future experience will be better
someday ...... elsewhere!
The Bliss Hotels & Resorts team that, despite comments like yours, remains motivated
to work and welcomes Egyptian and foreign tourists all year round.