Dear Valuable Guest Oelhoseny
Warm greeting from Marsa Alam and thank you for choosing our sunny oasis by the red sea Elphistone Marsa Alam resort to spend your last holiday on the destination .
Myself together with our team members would also like to thank you for your critical and valued feedback where I have to highlighted clearly that we are extremely committed to delivering the perfect holiday experience for each and every guest.
Therefore all comments will be passed on to the relevant departments with the intention to continuously improve our services but I have to highlighted that we have had more than 200 pax but we didn't have such negative feedback with regard our food quality o
But any way we are at present have an upgrading plan for our quietly of service in the hotel in order to try to satisfy all of our guests here Elphistone Marsa Alam.
Once again, I apologize for any inconvenience caused to you and I look forward to welcoming you back to our hotel in the near future in order to show our improvement and upgrading in the different areas.
Mahmoud Badr
GM