Dear Mr. Mohamed ,

Thank you for the great feedback of your recent holiday experience at Novotel Marsa Alam; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Dear Mr. Badr,

We very much appreciate your comments regarding your stay at the Novotel Marsa Alam.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Amr Salah,
General Manager

Firstly we would like to thank you for the lovely review you shared following your recent visit Novotel marsa Alam hotel and are delighted to read that we were able to match your holiday expectations.