Dear our valued guest,

Warm greetings from Sol Y Mar Reef Marsa,

Thank you for choosing Sol Y Mar Reef Marsa for your recent visit to Marsa Alam.
I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services.
Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction.

I do hope that we will have the opportunity once again to serve your good self in the very near future.

Thank You,
Loay El Maghraby
Hotel Manager – Sol Y Mar Reef Marsa

Dear Guests,

Thank you for choosing Solymar to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest.
Ido apologize that we didn't accomplish this for you and we welcome any suggestions for improving and developing our service. Please contact me by e-mail e-mail loay.elmaghrabi@jazhotels.com in order to discuss your impressions in more detail. Once again, I apologize for any inconvenience caused to you and I look forward to welcome you back to our hotel in the near future.

Kind Regards
Loay El Maghraby Hotel Manager – Sol Y Mar Reef Marsa

Dear Guest,

Thank you for taking out time to review us.

Your feedback is valuable as it allows us to better the customer experience and will indeed be sharing your kind words with our staff,with regards to weak points mentioned we will work on it to avoid repeating with other guests.

Montaser Mahmoud
Assistant Front Office Manager