Dear alfahad777
Warm Greetings from Shiraz Hotel

Thanks for the great review,

We're delighted to hear that you had such an outstanding experience with our team! It's wonderful that our staff provided you with such great service - that's what we like to hear!We appreciate your nice comments regarding the nice view,friendly staff and great location.

Be assured that it's we who are already looking forward to the pleasure of welcoming you back soon.

As always we are at your service

Yours Faithfully
Guest Relations Manager

Dear amiraliaghdasi
Warm Greetings from Shiraz Hotel

Thanks for sharing this lovely review,

We're thrilled to learn about your experience with us. It was our pleasure to accommodate at Shiraz Hotel and we appreciate your praise regarding the nice hotel,great restaurants,delicious food,nice rooms, and smart TVs.We'd love to host you again soon for another incredible experience!

Be assured that it's we who are already looking forward to the pleasure of welcoming you back soon

As always we are at your service

Yours Sincerely
Guest Relations Manager

Dear Parastoo_fr
Warm Greetings from Shiraz Hotel

Thank you so much for your feedback,

It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.
We regret that your experience with us was less than ideal regarding the W.C. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future.

Be assured that it's we who are looking forward to the pleasure of welcoming you back soon

As always we are at your service

Yours Faithfully
Guest Relations Manager