Dear Guest,

I’m writing this letter on behalf of the entire working staff of Paradisus Punta Cana Resort in order to express the gratitude which we feel for the appreciation which you have conveyed to us. At the Paradisus Punta Cana we have the commitment to provide quality service beyond our guest’s expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of excellence in service. It is seldom that an appreciation is received after all the hard work put in by working staff from various departments of the hotel. The words of appreciation from you have been encouraging and we are very grateful for this gesture of yours.

I hope that future brings the day when we get the opportunity to serve you once again.

Yours appreciatively