Dear Ms. Lamitaaa,

First and foremost, I would like to thank you for taking the time to share with us.

We regret that we have not been able to meet your expectations during your recent visit. Your comments are taken very seriously and will be taken on board for future planning.

May I take this opportunity to let you know that all feedback is gratefully received since it enables us to be attentive and sensitive to all the needs of our guests and to continuously enhance our standards of service.

Thank you once again and I very much hope you may consider coming back to enjoy the excellent standards of service and customer care with which we are generally associated and if this is the case please let me know and I would be delighted to assist with the arrangements.

Sincerely,
Hariharan Ponnusamy
Guest Services Manager

Dear Mr. Alraqraq,

We would like to thank you for choosing our hotel as your accommodation of choice and for taking the time to share your feedback with us.

It is cheerful to note that you had a pleasant stay with us. Your comments are most gratifying and will be shared with the whole team.

We look forward to welcoming you back to Somewhere Hotel & Apartment Al Ahsa, Once again, thank you for your patronage.

Sincerely,
Hariharan Ponnusamy
Guest Services Manager

Dear Ms. Almulhim,

We would like to thank you for choosing our hotel as your accommodation of choice and for taking the time to share your feedback with us.

It is cheerful to note that you had a pleasant stay with us. Your comments are most gratifying and will be shared with the whole team.

We look forward to welcoming you back to Somewhere Hotel & Apartment Al Ahsa, Once again, thank you for your patronage.

Sincerely,
Hariharan Ponnusamy
Guest Services Manager