Thank you for taking the time to share your feedback.

We apologize for the inconvenience that you had during your stay. That's definitely not the kind of service that we provide to our guests staying in our property.

Please rest assured that we are taking the appropriate measures to address the problems reported, and prevent any future occurrences. Here, we continuously strive to meet your needs and expectations.

We hope that you will give us the opportunity to better serve you in the future.