Dear malmakhanji,
Thank you for taking the time to write a review of your recent stay with us.
Firstly, allow me to apologize for the experience that you had with Snap (Photo Studio). You may rest assured that we continuously review and adjust our modus operandi and standard operating procedures based on our guests’ feedback and comments.
At the same time, I am glad that you enjoyed your overall experience.
Along with the entire team, it was our pleasure to have you with us in our care.
Sincerely,
Hafidh Al Busaidy
General Manager