First of all, may I take this opportunity to thank you for having chosen to stay with us at “Angsana Balaclava Mauritius” and for taking the time to share your experience.
On an opening note, I am very pleased to learn that you found the services rendered to you by our team to be to your expectations and furthermore, I am most grateful for your kind words regarding our staff, which is much appreciated.
On a different note, I regret that you felt our prices to be “a bit expensive”; still, I can assure you that our pricing is in-line with any other 5-star internationally recognised Resort on the island.
In addition hereto, I am sorry if our location was not entirely to your satisfaction, however I feel it fair to mention that the Resort is easily accessible to Grand-Baie, which is only 15 minutes away and Port-Louis, which is about 15- 20 minutes away, where you could find restaurants and supermarkets.
Once again, thank you for your valuable feedback and we hope that we will have the pleasure of welcoming you again in the near future.
Remaining always at your service!
With best regards,
Paul van Frank