Dear Adnan
Thank very much for taking the time to share your positive experience of our hotel - your recommendation is very flattering. It is wonderful to hear that you were made to feel so welcomed by our friendly and approachable team and that you enjoyed our large and luxuriously appointed rooms and Olympic-length swimming pool.
Thank you for your very kind comments about our grounds. Our gardens are really something that sets us apart from other hotels on the island: nestled in the foot hills of a magnificent mountain range, and surrounded by our very own private lagoon, our guests are able to enjoy a peaceful seclusion that is unique to our property. Thank you for sharing this with fellow travellers.
It is wonderful that you had the opportunity to relax and enjoy some of our signature massage treatments at our spa. A trip to Kempinski, The Spa always comes well recommended by our guests and we offer an array of traditional and signature treatments using only the finest quality, natural products. It is an experience not to be missed. Myself and the rest of the team will certainly take into consideration your suggestion to have a Jacuzzi installed.
I do hope that it is not too long before we are able to welcome you back to our hotel, once again. Happy travels!
Best regards,
Masami Egami
General Manager
جيدة 
